Modify Service Ticket
From the menu bar, click Modules, click Repair and click Modify Repair Ticket or press Alt M P M on the keyboard.
Modify Repair Ticket is used to make changes to an existing repair ticket. The changes might include: adding a service or parts, marking the repair as completed, billing the repair, etc.
Once the customer has been selected, the 'Choose Ticket' list box will appear with all outstanding repair ticket on the selected customer's account. Click the ticket being modified and click the Select button.
The Repair Ticket window will open. Refer to 'Repair Ticket' for information on the Repair Ticket window.